Eagle Client Portal

Client FAQ and Feedback

4 Vote

Make the "Click here to view the Case" Link actually link to the case

When a ticket update notification is sent out by the system to us, the link that says “Click here to view the case” does not go to the view the case as the name implies; just to your website front page. Could you please fix this so that it is a li...

Created 26 Mar 10:41am by Guest

Client Portal Main Page

2 Shipped
1 Vote

Received error trying to open a case after filtering by customer #

I just received the following message after I filtered cases by customer # and then tried to open one of the incidents in the list: "Unable to get property 'statusText' of undefined or null reference". I receive this message often, sometimes after...

Created 21 Nov 06:38pm by Guest

Client Portal Main Page

0 Shipped