General FAQ | Eagle Client Portal

How do I access the upcoming classes menu when I receive the security alert message "Your browser seems to have cookies disabled. Make sure cookies are enabled before accessing Oracle's Learn Cloud."

Answer: There are two options: Option 1: If you are using IE 11, add eagleinvsys.learn.com as a trusted site. See steps below. How to add eagleinvsys.learn.com as a trusted site in Internet Explorer? Click Tools (the gear icon), select Internet Op...

Created 31 Jul 15:08 by Kyung Hwang

FAQ / General FAQ / Training

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Which browsers are supported?

Answer: The Client Portal is compatible with IE 10 and above, Firefox and Chrome.

Created 28 Jul 18:14 by Kyung Hwang

FAQ / General FAQ

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How can the Portal Administrator for a respective client get their initial password sent to them if they can't find the announcement from Eagle?

Answer: The Portal Admin for each client can navigate to the url listed below, input their email address and click on the "Forgot my Password" link and follow the prompts. An auto-generated email will then be sent to the Portal Admin and they will...

Created 26 Jul 19:26 by Kyung Hwang

FAQ / General FAQ

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Will there be more than one administrator per client?

Answer:. An enhancement has been added to allow for more than one administrator.

Created 28 Jun 16:20 by Kyung Hwang

General FAQ / User Admin

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What is a group and how do I set one up?

Answer: A group represents a subset of users that you would like to be included on an email distribution list.

Created 17 Mar 22:09 by Kyung Hwang

General FAQ / User Admin

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What are User Profiles?

Answer: The concept of User Profiles means you can indicate if a user is a change approver and what notifications they receive.

Created 17 Mar 22:09 by Kyung Hwang

General FAQ / User Admin

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Eagle Client Portal

Client FAQ and Feedback

Filter by status

Filter by category

Ability to escalate to COMs

What is a Change Approver? - Eagle ACCESS Clients - Administrator Role

Clear Filters button does not clear filters on a search

need to see old KB articles

How do I access the upcoming classes menu when I receive the security alert message "Your browser seems to have cookies disabled. Make sure cookies are enabled before accessing Oracle's Learn Cloud."

Which browsers are supported?

How can the Portal Administrator for a respective client get their initial password sent to them if they can't find the announcement from Eagle?

Will there be more than one administrator per client?

What is a group and how do I set one up?

What are User Profiles?

Filter by status

Filter by category

Identify yourself with your email address

Ability to escalate to COMs

What is a Change Approver? - Eagle ACCESS Clients - Administrator Role

Clear Filters button does not clear filters on a search

need to see old KB articles

How do I access the upcoming classes menu when I receive the security alert message "Your browser seems to have cookies disabled. Make sure cookies are enabled before accessing Oracle's Learn Cloud."

Which browsers are supported?

How can the Portal Administrator for a respective client get their initial password sent to them if they can't find the announcement from Eagle?

Will there be more than one administrator per client?

What is a group and how do I set one up?

What are User Profiles?