Eagle Client Portal
Client FAQ and Feedback
Client FAQ and Feedback
Client FAQ and Feedback
Hello - I was directed to search out a Client Portal related video using the following options and no results were found. I have attached screenshots for your reference.
Answer:
Thank you for including screen shots. From the attached Word doc it appears you are performing the search correctly. We are currently researching possible issues being caused by the browser that is launched from the Eagle Product link. As a short term work around, please try opening a new browser window, independent of the Eagle software console (preferably Chrome if available) and access the client portal with the following URL https://xpclientportal.eagleinvsys.com. You should be able to locate the videos through the search described in your attachment.
Tips:
Guest
Thank you for getting back to me. I went out to the site utilizing the link provided (using Chrome) and I'm still unable to retrieve any results using the both word searches.
Thank you for including screen shots. From the attached Word doc it appears you are performing the search correctly. We are currently researching possible issues being caused by the browser that is launched from the Eagle Product link. As a short term work around, could I ask you to try opening a new browser window, independent of the Eagle software console (preferably Chrome if available) and accessing the client portal with this link https://xpclientportal.eagleinvsys.com. You should be able to locate the video through the search described in your attachment. Thanks.