Eagle Client Portal

Client FAQ and Feedback

In Cases/Requests, the Clear Filters button on the Filters panel should automatically apply (the clear) and hide the panel

About 10 times a day, I click "Clear Filters", then close the panel with the "x" and my view is still filtered. It's just counter-intuitive! THANKS

  • Christian Arsenault
  • Jun 7 2018
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  • Admin
    Kyung Hwang commented
    6 Jul, 2018 11:55am

    This new feature was just released to prod yesterday on 7/5/18

  • Admin
    Kyung Hwang commented
    7 Jun, 2018 08:57pm

    Thanks for your feedback.

    This is by original design which required the apply button to be selected to actually apply the filter.

    The GOOD NEWS is that we have a release targeted for June that improves filtering.  The filtering are applied to the list view in real time, so you can see the data filtering as you are selecting the desired fields.  This applies to the “clear filters” as well.