Eagle Client Portal

Client FAQ and Feedback

Provide exact date/time on history

When looking at the log for a case we see "an hour ago", "3 days ago" instead of actual date/time. This is nice to see but when there are a lot of updates it can be a bit confusing. Could you either switch to a proper date AND TIME format or simply add the date/time to the "cute" date stamp? Thanks!

  • Christian Arsenault
  • Nov 28 2018
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  • Admin
    Kyung Hwang commented
    June 10, 2019 15:16

    This enhancement has been released as part of our June 4, 2019 Mississippi release. The actual data and timestamp is now available for case and request tickets. Please also note that we as part of the release our client portal administrators can now create custom roles.

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  • Admin
    Kyung Hwang commented
    February 22, 2019 14:54

    Thanks for providing your feedback!

    The development team has reviewed your recommendation.  We plan to deliver this enhancement as part of our next release.  The release is targeted for the end of March 2019.

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