Eagle Client Portal

Client FAQ and Feedback

Attachment history

Could it be possible to have a date and time stamp and the User Name for any documents that are attached to a case or a request?

When many documents are in the case, it is difficult to remember the ones that were attached by the client and the ones that were attached by Eagle.  The Date and Time will also help us to open the right document when it is referred in the case update.

  • Renee Plamondon
  • Jun 10 2019
  • Shipped
Support Center
  • Attach files
  • Admin
    Kyung Hwang commented
    22 Oct, 2019 06:10pm

    This feature was added to Production today as part of our (Zambezi) release.

    Attachments Open full size
  • Admin
    Kyung Hwang commented
    17 Oct, 2019 04:38pm

    Thanks for your feedback! The upcoming release (Zambezi) scheduled for October 22, 2019 will include "attachments" Date/Time/Update User Stamp for Cases and Requests. The attachments will be sorted from newest to oldest.

    Attachments Open full size

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