Eagle Client Portal

Client FAQ and Feedback

Sorting in Cases

Is the new 'Sort' button in anticipation of being able to sort with multiple columns? If it is just for a single selection, it was actually easier to click on the column headers to sort. is it possible to get that capability back?


Thanks! Teri

  • Guest
  • Aug 27 2019
  • Will not implement
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  • Admin
    Kyung Hwang commented
    29 Aug, 2019 07:50pm

    Thanks for reaching out with your feedback!

    Unfortunately, this is something that we needed to move as part of our Pagination Enhancement. We wanted to ensure that the Case and Request Data Fetch process would not slow down over time as clients data set grows. So, we proactively changed the way the data is retrieved to prevent future degradation.

    Thanks again for your feedback!Thanks for reaching out with your feedback!