Eagle Client Portal

Client FAQ and Feedback

8 Vote

Add Filtering on Comments

I opened a ticket this morning about an FTP error and mentioned that this had happened before. Surely, the KT called my bluff and asked for the case number. I distinctly remember a couple keywords in the comments I logged on that case, but not bei...

Created 19 Oct 15:03 by Christian Arsenault

Support Center

0
2 Vote

Sorting in Cases

Is the new 'Sort' button in anticipation of being able to sort with multiple columns? If it is just for a single selection, it was actually easier to click on the column headers to sort. is it possible to get that capability back? Thanks! Teri

Created 27 Aug 12:13 by Guest

Support Center

1 Will not implement
1 Vote

Add status to status tracker icon

It would be useful to see the status of a case at a glance from the screen that shows the full list of cases. There is a status tracker button. Why not replace the button icon for each case with an image that represents the current status? Then I ...

Created 03 Dec 10:51 by Guest

Support Center

1
1 Vote

Idea for cycling engine module

It would be nice if it could be possible to directly open a "My case" or "My request" to cycle engine for different Eagle module. As an example, we cannot directly restart the “File Watcher Windows Service”, it could be more efficient for support ...

Created 25 Sep 13:40 by Guest

Support Center

1